Instant Eye Relief Starts Here
Revitalize your eyes and skin with our health, beauty, and wellness innovations — soothing, hydrating, and restoring natural balance daily.
Frequently Asked Questions
What makes your Eye Steam Therapy Wand different from regular eye masks?
Unlike disposable masks, our wand delivers continuous nano steam technology for instant, reusable, and spa-quality results — no mess, no waste.
Can I use the Eye Steam Therapy Wand while relaxing or working?
Absolutely — it’s quiet, portable, and hands-free, making it perfect for use while reading, working, or unwinding before bed.
Where are you located?
Our head office is located in Sydney, Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Info.merebody@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Merebody, our mission is to revive tired, strained eyes through natural, science-backed innovation. Our wellness products combat dryness, puffiness, and fatigue—restoring hydration, comfort, and clarity so you can face each day refreshed, confident, and truly renewed.
Fast, Free & Secure Shipping Australia Wide
We believe relief shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your eye care essentials are carefully packed and delivered straight to your door—so you can start feeling refreshed, relaxed, and renewed sooner.